Каталог "Статии"
| Списания
The relationship between service quality and customer satisfaction - a factor specific approach
G. S. Sureshchandar; R. N. Anantharaman; Chandrasekharan Rajendran
Детайли
- Източник
- Journal of Services Marketing
- Година на издаване
- 2002
- Пор.№
- 4
- Страници
- p. 363-379
- Том
- Vol.16
- Ключови думи
- Качество на услугите, Удовлетвореност на клиентите, Обслужващ мениджмънт, Измервания
Допълнителна информация
- Отрасъл
- Общ отдел
- Системен №
- 75017
Действия
Виж още
The Agility of SME Entrepreneurs and Its Impact on Innovation and Entrepreneurial Resilience
et al.; Putu Dyah Permatha Korry (2025)
The Impact of Social Media on the Performance Indicators (Product Development, Market Development and Customer Loyalty) in the Gastronomy Sector
Shqiprim Jashari; Nail Reshid (2024)
Клиентоцентричен подход за финансово-икономическо изследване на дружествата за частна охранителна дейност = Customer-centric Approach for Financial and Economic Surveys of Private Security Companies
Русалин Антонов Русалинов (2023)
The Influence оf Social Media оn Advertising Tourism Services (In the Example оf Bulgaria)
Angel Stoykov (2023)
The Intersection of Social Media, Artificial Intelligence, and Project Management: An Evolutionary Analysis
Karolina Vitanova (2023)
The Mediating Role of Brand Engagement and Store Image on Relationship between Brand Identification and Purchase Intention: a Study of Omani Retail Market
Zaheer Ahmed Khan; Ermal Bino; Hyder Kamran (2021)